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Introducing a smarter way to return

Features and benefits of our returns solution include:

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Quick and easy set up

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No integration required

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Simple intuitive interface

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Configurable design elements to align with your brand

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Onshore support for you and your customers

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Takes your customers 90 seconds to book a return

Our solution provides quicker and more intelligent returns, saving both time and physical space within your store.

Offer your customers a streamlined, self-service solution that empowers them to take charge of their returns, freeing up your staff to concentrate on the crucial task of driving sales.

We simplify the process of returning damaged or unwanted purchases by giving your customers the flexibility to choose how they want to send their items back to you.

With an expansive nationwide delivery network encompassing over 1,200 independent Franchise Partners and delivery associates catering to both urban hubs and major regional centres, coupled with access to more than 3,000 secure drop-off points including convenience stores, storage facilities, and shopping centres, your customers have the freedom to decide the method and location of their returns.

Ship smarter, not harder.
Tell us a little bit about your business needs.

Thanks to our innovative solution, you can quickly return stock to your shelves with minimal effort or time investment.

All retailers have to do is direct those customers wanting to return their item from their website to the returns portal, where they will receive full directions and guidance on how to lodge a return quickly and easily.

All shoppers have to do is repack their item, print out the consignment label and apply it to their return for fast identification and tracking.

Once their return has been lodged online, customers can either drop their parcel off­ at their closest drop-off­ point or wait for it to be collected from their home/off­ice by CouriersPlease and taken back to the retailer’s warehouse for processing. Every step of the way, retailers and shoppers are kept informed by our automated tracking alerts.

Provide your customers with a choice in how they return their items back to you at one cost-effective price:

Pick up today

Pickup

Deliver tomorrow

Drop-Off

You are in good company, leading brands trust CouriersPlease
as their delivery partner

Lorna Jane
LVMH
Myer
Forever New
Upparel
Lorna Jane
LVMH
Myer
Forever New
Upparel

Partner with Australia’s leading franchised parcel delivery service and deliver a truly rewarding customer experience.

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Specialist small parcel carrier with over 40 years of local expertise

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A subsidiary of Singapore Post with 160+ years of postal experience

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800+ independent business owners servicing all metro and major regional towns